Securities Account Remote Onboarding Solution

Tradelink's iD-one and iAM Smart Connect provide a cost‑effective, SFC‑compliant remote onboarding solution that enables securities brokers to expand their reach across Hong Kong and global markets.

Why Remote Onboarding Matters

Remote account onboarding enables licensed corporations and securities brokers to open client accounts without face‑to‑face meetings, while remaining fully aligned with the SFC’s acceptable account-opening approaches. This approach accelerates investor acquisition, eliminates geographic barriers, and enhances customer experience for both local and overseas clients.

Tradelink's Remote Onboarding Solution unlocks your brokerage business

icon customer connect

4

M+

verified local customers connected via iAM Smart
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100

+

countries/regions of overseas customers supported
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100

%

compliance with SFC regulations
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24/7

account opening availability

Total solution supporting both local and overseas customers for non-face-to-face account opening

Hong Kong Customer

  • Remote onboarding via Tradelink’s iAM Smart Connect
  • Fill in onboarding documents to complete account opening with verified information on iAM Smart
  • Integration via platform as a service (PaaS)
  • Accepted by the Securities and Futures Commission for non-face-to-face account opening approach*

Overseas Customer

  • Remote onboarding with Tradelink’s iD-One supported by ICAO e-Passport
  • Conduct digital signing with iD-One to complete account opening
  • SDK / API integration into your business’s mobile app (supports both iOS/Android)
  • Accepted by the Securities and Futures Commission for non-face-to-face account opening approach*
*Circular to intermediaries – Updates to acceptable account opening approaches
IDM story Eddid Financial 219
Success Case Highlights
Empowering Eddid Financial’s Global Reach: Strengthening FinTech Solution with Tradelink’s iD-One for Investor Onboarding

Tradelink’s iD-One has transformed our investor onboarding process. It’s not just about compliance; it’s about delivering a seamless experience to our global clients.

Success Case Highlights

Tradelink ✕ Panda Securities

Tradelink demonstrates strong capabilities in digital identity and compliance technology. Its SFC-recognized cloud solution, combined with dedicated encryption channels and certificate systems, significantly streamlines Panda Securities’ remote account opening process across more than 100 jurisdictions worldwide, eliminating the need for same-name bank transfers. This effectively reduces complexity and customer attrition, helping us provide global investors with a more efficient and secure service experience.

logo Panda Securities
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Non-face-to-face overseas account opening comparison

Normal approach Tradelink Solution
Customer identity document submission
By mail
Via smartphone
Customer identity verification
Manual verification by staff
Automated verification by Tradelink’s backend system
Initial deposit from overseas bank accounts
Initial deposit of not less than HK$10,000 from a bank account in the customer’s name
Not required
Process time
1 week
5 mins
cover securities trading 219
Success Case Highlights
Empowering XTransfer to seamlessly remotely onboard global corporate customers for asset management

Trusted solution for various regulated financial services

IDM trading securities
Securities
IDM future contract
Futures contracts
IDM corporate audit
Advising on corporate finance
IDM asset management
Asset management
IDM credit rating
Credit rating services

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Contact us to learn more

Sales and Service Enquiries
Tel:(852) 2599 1600
Email: idm_sales@tradelink.com.hk
Office Hours

8:30am – 6:00pm (Monday to Friday)